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工業(yè)旅游情境下旅游者價(jià)值共創(chuàng)行為的影響因素研究

——以啤酒博物館為例

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[中圖分類號]F592.7[文獻(xiàn)標(biāo)識碼]A[文章編號]1671-8372(2025)02-0027-14

Research on the influencing factors of tourist’s value co-creation behavior in the context of industrial tourism

acase studyofTsingtaoBeerMuseum CAI Li-bin,ZHANGJia-yi,ZHU Xiao-tong (College of Management,Ocean University of China,Qingdao 266loo,China)

Abstract:In the eraof the experience economy,touristhas transitioned frommere servicerecipientto value cocreator.Taking the TsingtaoBer Museumasacase study,this research explores the mechanismthrough which tourist's environmentalftinfluences theirvalueco-creationbehavior inthecontextof industrialtourism.Thestudyreveals that tourist'senvironmentalftcomprisessixdimensions:cognitivefit,resourcefit,servicefit,functionalft,involvement fitandvalue fit.To revealthedriving mechanismof tourist’svalueco-creation behavior,the studyconstructsadualmediation model:“tourist-environment fit→flow experience/relationship quality $$ tourist’s valueco-creation behavior”. Empirical tests indicate that tourist-environmentfithasasignificant positive impactonflow experience,relationship quality,and tourist’s value co-creation behavior.Flow experience has a significant positive impact onrelationship quality,andrelationshipqualityhasasignifcant positive impactontourist’svalueco-creationbehavior.However,while flowexperience hasapositive impactontourist’s value co-creation behavior,this impactisnot significant.Mediating testsrevealthatrelationshipqualityhasasignificantpartialmediating efectintheinfuenceoftourist-environmentfiton tourist'svalueco-creationbehavior,whilethemediatingeffectoffowexperienceintherelationshipbetweenthetwois notsignificant,andthechainmediating efectoftourist-environmentft→fowexperience→relationshipquality→tourist's valueco-creationbehaviorisalsonotsignificant.Therefore,itissuggestedthatindustrialtourismsitessuchastheTsingtao Beer Museum should stimulate the tourist’s value co-creation behaviors from three aspects,namely,strengthening the environment fitoftourists,promoting thequalityoftherelationships,and constructingvalueco-creation scenarios to improve their own development.

Keywords:industrial tourism;tourist-environment fit;flow experience;relationship quality;tourist’svalue cocreationbehavior

一、引言

工業(yè)旅游起源于20世紀(jì)50年代的歐洲,伴隨傳統(tǒng)工業(yè)轉(zhuǎn)型需求而興起。(剩余21659字)

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