基于知識(shí)圖譜開(kāi)展業(yè)務(wù)運(yùn)行故障快速處置技術(shù)研究

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中圖分類(lèi)號(hào)：P414 文獻(xiàn)標(biāo)志碼：A 文章編號(hào)：2095-2945(2025)14-0010-07

Abstract:Thebusinessystem ofthepublicmeteorological servicecenter hascomplex data processesandprocesing nodes. Howtoquicklydeterminethefaultpointwhenafaultocursandrelevantinformationisscarceidentifythenatureof thefault, anddeterminethemethodtorepairthefaultisaproblemfacedbytheoperationandmaintenanceworkersofthepublicservice center.Thispaperintroducestheideas，methodsandrelatedtechnologiesofknowledgemaping，takestheserviceproduct generatioprocessandnodesastheobject,reliesontheNeo4j databasetobuildaknowledge mapingdatabaseoftheservice productproductionprocess，andestablishesa"countercurrentfaulttroubleshotingmethod"todeterminefaultpointsandthe speed of fault nature has been greatly increased.

Keywords: knowledge graph；Neo4j; rapid troubleshooting;countercurrent troubleshooting;graph database

公共氣象服務(wù)中心（以下簡(jiǎn)稱(chēng)“公服中心"以向社會(huì)及各服務(wù)單位提供所需的氣象服務(wù)產(chǎn)品為其主要的業(yè)務(wù)。（剩余11155字）