公共服務(wù)生態(tài)系統(tǒng)視角下政務(wù)服務(wù)創(chuàng)新的影響因素及機(jī)制研究

——以西安市蓮湖區(qū)為例

中圖分類號(hào)：C913 文獻(xiàn)標(biāo)識(shí)碼：A DOI：10.13411/j. cnki. sxsx.2025.03.004

Abstract：Inthecurrenterawhendigitaltechnologyisaeleratingthereconstructionofsocialgoverancemodels，theiovation fciencyndgoveaneleveloftegoverentsrvicesctorhichisacoreomponentofpublicervices，havebecoeiporant yardsticksformeasuringthedegreeofmodernizationofnationalgovemanceTeiterativeupgradingofgovermentservicesntlydependsoninternalmanagementinnovatiowithinthegovemmentbutalsorequirestheconstructionofapublicserviceecosystemwiththe collaborativeparticipatioofultipletitsTspaprviesteistingitraureefinsteoeoftepublicrviceos tem，andbasedonthis，constructsapublicserviceecosystemmodelthatincludesmacro，mediumandmicrolevels.Takingthepractice of govermentservicereforandiovationinLianuDitrict，Xi’anasaneample，wewilldeeplyanalyzetekeyinfluencinactor of governmentsvieioationfrotepesectieoftepublicsrviceosstem，udingvalueeatiostitutioalizatifnw solutions，digitaltechnolog，andorganzatioaldyamicapablities.Onthisasis，mporantmechanisssuchasdyamicapability leapindrivingtheinovationofgovermentservices，digitaltechnologypenetrationandpublicvalueco-creationarefurtherexplored.

Key words：public service ecosystem；government service innovation；service-orrented government

一、問(wèn)題的提出

政務(wù)服務(wù)創(chuàng)新是服務(wù)型政府建設(shè)的關(guān)鍵環(huán)節(jié)，有助于加快實(shí)現(xiàn)國(guó)家治理體系和治理能力現(xiàn)代化。（剩余13588字）